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Apple TV black screen after pressing "menu" of "home"

When I power up the Apple TV it usually will show a black screen for a couple of seconds when I press the "menu" or "home" button, after showing the normal screen it usually is the same screen as before I pressed the buttons.


Does anybody know what the problem could be?

Apple TV 4K

Posted on Apr 6, 2020 1:33 AM

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Question marked as Top-ranking reply

Posted on Apr 6, 2020 11:49 AM

Hello,


You may need to restore your Apple TV to factory settings.


Reset or restore your Apple TV to its factory settings - Apple Support

2 replies

Apple TV black screen after pressing "menu" of "home"

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