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jjajajakak Author

Level 1

5 points

apple tv going black with sound

does anyone else’s apple tv randomly go to a black screen with sound and then back to normal? i don’t feel like paying money to get it “fixed” if i can figure it out and do it at home myself.

Posted on Jan 30, 2021 3:01 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,430 points

Posted on Jan 31, 2021 12:06 PM

Please be specific and disclose your model Apple TV. Identify your Apple TV model - Apple Support

However, an interruption in the signal could be caused by a faulty HDMI connection.

- Verify that the HDMI plugs are seated firmly in the ports on both sides.

- Verify that the cable is good, by comparing the use of a different cable.

- Verify that the HDMI port on the TV or receiver has good circuitry, by comparing the use of a different port.

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