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Repair my iphone!!!

My apple store is closed for a while due to covid19 and i have a cracked screen and my face recognition is not working or disabled i have no idea..i tried to fix the face recognition but it seems like there is a problem with the system pleaseeee i need to fix it immediately and i don't know how if the store is temporarily closed?!!

iPhone XS Max, iOS 13

Posted on Apr 6, 2020 9:45 AM

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Question marked as Top-ranking reply

Posted on Apr 6, 2020 9:53 AM

Hello,

Start here:

If Face ID isn't working on your iPhone X or later

However, it seems likely that the cracked screen is the cause of your issue. See this to get it repaired (mail in service may be available):

iPhone Screen Repair & Replacement - Official Apple Support

Good luck.


1 reply

Repair my iphone!!!

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