Can't reinstall iTunes

Hi all

I'm currently experiencing a nasty issue when trying to re-install iTunes on my PC (Win 10)

I've uninstalled it as I was experiencing too many freezes and glitches and I wanted to install it from zero.

Now when I launch the installer I get the following error message:

"This installation cannot directly upgrade the version of iPod software found on this computer. Please uninstall the iPod software and try again."

The installer then shuts down and I can't continue.

I've looked in the Apps&Features for this "iPod software" and EVERYWHERE else on my computer but cannot find it for the life of me.

Please help!!

Thanks!

Windows, Windows 10

Posted on Apr 6, 2020 3:26 PM

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Can't reinstall iTunes

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