You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone SE will freeze on last digit of passcode after powering up from a shutdown

My iPhone SE will freeze on the 4th digit of my passcode, if I'm booting it up from a shut down, restart, or software update. It will freeze with the last number I put in still highlighted. If I wait, the phone restarts on its own but the problem persists. If I force a reset, it still doesn't work. The only way I can get it to work now is if I wait 30 minutes with the phone plugged in, but I'm not sure how long that solution will last. I just updated my phone. Why is this happening? I don't want to restore my phone.

iPhone SE, iOS 13

Posted on Apr 7, 2020 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2020 12:44 PM

Hello aulren,


Welcome to the Apple Support Communities. I understand that the iPhone will not respond after inputing the passcode. I'll do what I can to help.


Good job on all the steps that you have taken. Please follow the steps listed under the section "If your device turns on but gets stuck during start up" in this article: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Take care.

1 reply
Question marked as Top-ranking reply

Apr 9, 2020 12:44 PM in response to aulren

Hello aulren,


Welcome to the Apple Support Communities. I understand that the iPhone will not respond after inputing the passcode. I'll do what I can to help.


Good job on all the steps that you have taken. Please follow the steps listed under the section "If your device turns on but gets stuck during start up" in this article: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Take care.

iPhone SE will freeze on last digit of passcode after powering up from a shutdown

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.