jsierra13 Author

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phone is freezed and can not turn off

Phone screen has the Allow this device to access photos and videos. I can not select Allow or don't allow.

I can not force cell to shut down since I can not select the power off slide button.

iPhone 8, iOS 13

Posted on Apr 7, 2020 7:53 AM

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Posted on Apr 7, 2020 8:01 AM

Do this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Apr 7, 2020 8:01 AM in response to jsierra13

Do this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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phone is freezed and can not turn off

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