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spilled drink on my keyboard

how much would it cost to replace a key board?


MacBook Pro 13", OS X 10.10

Posted on Apr 7, 2020 9:07 AM

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Question marked as Best reply

Posted on Apr 7, 2020 9:15 AM




Printed repair prices are limited—

https://support.apple.com/mac/repair/service


Apple Repair and Repair Status Check - Official Apple Support




If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply


(*note: there may be some delay due to the temporary Apple Store closures)


or call AppleCare Support at 1-800-APLCARE.




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Genius reservation http://www.apple.com/retail/geniusbar/

on-line https://getsupport.apple.com/

check warranty https://checkcoverage.apple.com/


(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call (800) MY–APPLE (800–692–7753)





2 replies
Question marked as Best reply

Apr 7, 2020 9:15 AM in response to calo19




Printed repair prices are limited—

https://support.apple.com/mac/repair/service


Apple Repair and Repair Status Check - Official Apple Support




If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply


(*note: there may be some delay due to the temporary Apple Store closures)


or call AppleCare Support at 1-800-APLCARE.




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Genius reservation http://www.apple.com/retail/geniusbar/

on-line https://getsupport.apple.com/

check warranty https://checkcoverage.apple.com/


(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call (800) MY–APPLE (800–692–7753)





Apr 7, 2020 9:12 AM in response to calo19

Probably more than the keyboard, most likely the entire logic board. Leave it off, drain liquid out but do not try to dry it out with rice.


If your system is 2012 or 2011, you can remove the SSD or HD to extract data from the drive later. But be sure you know where your backups are.


Call 1-800-MY-APPLE to find out how to send it in for review. Cost depends on actual damage.

spilled drink on my keyboard

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