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photos on Mac crashes

Every time I try to view a memory video, the app crashes... it starts to build and then quits...

MacBook Pro 15", macOS 10.15

Posted on Apr 7, 2020 2:27 PM

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Question marked as Top-ranking reply

Posted on Apr 7, 2020 8:17 PM

See this thread https://discussions.apple.com/thread/250982784


4 replies

Apr 8, 2020 1:53 AM in response to timechaser

Which version of Catalina do you have installed? Did you already update to macOS 10.15.4?


Do you still have older media files (videos, photos) in your Photos Library, that may no longer be compatible with the new version Photos 5.0? Check the videos, that you imported several years ago, if they still can be played, also the older image files, that are no JPEGs. After the upgrade to Catalina, some older codecs have been deprecated.



photos on Mac crashes

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