You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Every time I try to view a memory video, the app crashes... it starts to build and then quits...
MacBook Pro 15", macOS 10.15
See this thread https://discussions.apple.com/thread/250982784
See this thread https://discussions.apple.com/thread/250982784
Which version of Catalina do you have installed? Did you already update to macOS 10.15.4?
Do you still have older media files (videos, photos) in your Photos Library, that may no longer be compatible with the new version Photos 5.0? Check the videos, that you imported several years ago, if they still can be played, also the older image files, that are no JPEGs. After the upgrade to Catalina, some older codecs have been deprecated.
Thank you for your response! I have Catalina 10.15.4.... I have since been able to reboot and the problem seems to have cleared up....
Oops! it seems I spoke too soon! I find that my older photos form a memories video, more easily that my current ones
(2017-19)
photos on Mac crashes
