Unrecognized purchase

I have ordered products from apple and billed for that, but the next day after my purchase, I've been billed again for unrecognized amount of 32.80$; what seems to be the problem? (FYI: my purchase includes free apple music subs. for 3 months to be billed after trial ends)

Posted on Apr 7, 2020 9:54 PM

Similar questions

Unrecognised purchase Hello, everyone. I have a problem with an unrecognised purchase from Apple. I have only one active subscription- student on Apple Music. However, I was charged with a bill 4 times bigger than student subscription. What can I do about it? How can I get a refund?
285 7
billing issue i was charged $20 from apple however no purchase is listed on my account
590 1
Consistently Being Charged for Purchases I Don't Receive. I have been charged over $400 for in-app purchases that I made and then did not receive. This has happened with two separate developers, so I am sure this is an issue on Apple's end. Where can I submit my purchase IDs for the purchases to be restored? I do not want them refunded (and that apparently isn't an option, because my claims were marked as ineligible, and Apple payments can't be refunded or managed by the app developers; only apple), I just want my purchased items.
392 1

1 reply

Niel

Level 10

741,941 points

Apr 7, 2020 9:58 PM in response to mat3ani

Click here for information. If the article doesn't cover it, use the link in section 5.

(180138)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unrecognized purchase

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up