How do I reset my Apple ID password with just my iPad?

Question

How do I reset my Apple ID password with just my iPad?

So this is unfortunate: my brother was playing around with my Apple ID, and unfortunately as revenge for something I did, he changed my password and forgot what it was. Yes, I was stupid enough to enable phone authentication. Now, I don't have that phone anymore, don't have any other apple devices, don't know my password and I really need some files on that old apple id. I wish I could reset it by email, but nope, apple won't allow that. Also, I have forgotten my security questions on my current apple id, and can't manage it anymore. I can still sign-in with the password, though. When I go to iforgot, it says it doesn't have enough information to reset them for me, which is a bummer. So, is there a way of Apple support manually resetting these things for me?

iPad, iOS 13

Posted on Apr 8, 2020 12:55 AM

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Answer 1

Apr 8, 2020 4:51 AM in response to thebetaoverseer

See:

If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

You also can use Having trouble signing in/iForgot

https://iforgot.apple.com/password/verify/appleid to identify either or both

Go here if you need additional support Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

For worldwide Apple ID support go here https://support.apple.com/en-us/HT204169

You may also want to see:

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

________

On the other hand, maybe you are seeing activation lock. If so, then post back.

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Answer 2

Eric Root

Level 10

685,221 points

Apr 8, 2020 8:58 AM in response to thebetaoverseer

If you are being told there isn't enough information to reset them, contact Apple ID Support.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option.

https://twitter.com/AppleSupport

From the article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support.

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How do I reset my Apple ID password with just my iPad?

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