Why is LED Flash alerts not working after Turing on in Accessibility Audio/Visual on iPhone8?

I am trying to set up the LED Flash feature On an iPhone 8 , which was just upgraded to IOS 13.4.1. I have compared the iPhone8’s Accessibility Audio/Visual Settings to a working LED Flash Setting on a iPhone6s and they are set the same. I have hard reset the iPhone8, cleared all memory/history on browsers. Have I missed a step in setting up the the LED Flash setup?

Posted on Apr 8, 2020 5:31 AM

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4 replies

Apr 10, 2020 1:34 PM in response to Darrell R Coe

Hello Darrell R Coe,


Thank you for reaching out in Apple Support Communities. I understand you're unable to use LED flash alerts on your iPhone 8.


LED flash alerts is a helpful feature to receive your notifications and I'd like to help.


I recommend to temporarily turn off LED Flash for Alerts in Settings > Accessibility, then select Audio/Visual. Then, restart your iPhone and turn the feature back on. From there, please test and see if the LED flash is working without any issues. If needed, here's an article with the steps to access LED flash alerts: Adjust audio and visual settings on iPhone


Please let me know, if that helps.


Kind regards.

Apr 10, 2020 10:45 PM in response to bryanr14

Bryanr14,

Thank you for responding. After doing a reset and not resolving my LED issue, My Sister in law noticed her battery was was at 20% and Charged it over night. Surprisingly, the next morning she received a call and not only did her iPhone ring, but the LED light flashed. I would also like to thank you for providing the link to the Apple reference Document:“Adjust and visual settings on iPhone




at 20

Apr 12, 2020 9:21 PM in response to BreeZee_17

BreeZee14,


I thought the LED Flash issue was resolved, when my sister-in-law law charged her iPhone8’s battery, but the Flash again has stopped working. Her battery now is 100% Charged and when I call it, the LED light does not flash. When it was working, she would receive the audible ringtone and the visual flashes.

In fact, I have an iPhone6s and my flash has stopped working also. I do not know if the LEDflash works in conjunction with a ringtone, but my 6s WOULD be in my pocket and an incoming call audibly ring , vibrate and visually flash and incoming text Messages would alert me with a text alert tone and an LED visual flashes.

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Why is LED Flash alerts not working after Turing on in Accessibility Audio/Visual on iPhone8?

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