Why does Apple insist on a preview pane for email on the iPad?

Why does Apple insist on a preview pane for email on the iPad? It is highly annoying, and pretty useless, and potentially dangerous (if an email with a virus is opened this way). This is most annoying, has been discussed since at least 2012, yet remains an issue.

iPad Pro 11-inch Wi-Fi

Posted on Apr 8, 2020 6:08 AM

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14 replies

Apr 8, 2020 6:22 AM in response to SillyMeWantsAppleChange

Apple’s Mail App can be simply configured to not download embedded content - therefore avoiding the potential risk outlined in your statement.


Settings > Mail > Load Remote Images - set to OFF


When configured correctly, it is possible to examine basic attributes of the received email without downloading or triggering embedded malicious content.


The preview window, triggered with a long-touch, may be similarly configured to not automatically load remote content.


If your checks suggest the email to be “clean”, you simply download embedded images by tapping the button that appears at the top of the email. By contrast, if when checked the email appears in any way suspicious, you simply delete the email along with any attachments.


I hope you find this information to be helpful - both in providing assurance and advice in safe handling of your incoming email.

Apr 8, 2020 6:46 PM in response to SillyMeWantsAppleChange

You cannot get a virus on an iPhone unless you hack the iOS. By using the preview pane, you can easily see if an email is a junk email. With a slow swipe left, you can tap on More, and then move the email to Junk without ever opening it.


I understand that is not what you want to do but that’s the way it works, so the best that you can do at this point is to leave feedback for Apple as suggested.

Apr 8, 2020 6:15 AM in response to SillyMeWantsAppleChange

Not an issue for me and suspect not an issue for most users as Apple would have changed this feature long before now.

I use another third party email client that minics this same behaviour, too!


IF this feature of the iOS Mail app bothers you so much, you are free and welcome to submit feedback about this issue to Apple.


iPad Feedback


http://www.apple.com/feedback/ipad.html


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel, but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.



Good Luck!

Apr 8, 2020 6:43 PM in response to SillyMeWantsAppleChange

The following is the header from the first message in the local VIP mailbox, in portrait mode.


In portrait mode, navigate to the mailbox you’re interested in, then tap anywhere in the message, and the message list will disappear off to the left, and you can then use the up and down arrows (greenish-tinged highlight) to scroll through the messages, one message at a time. You can then use the left arrow (VIP mailbox shown, below) to view the mailbox list, and that’ll reappear from the left. Is this akin to what you are seeking?




If you want something different, log feedback: Product Feedback - Apple

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Why does Apple insist on a preview pane for email on the iPad?

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