EXTERNAL HARD drive cannot eject b/c using PHOTOSHOP prompt?

i always have this weird deal where RIGHT CLICK > OPEN WITH (or something) cannot find PHOTOSHOP and i have to point finder to where the app is in order to start the app (i think).


today i got this prompt when ejecting an external hard drive.


any ideas on what is going on?

Mac Pro, macOS 10.13

Posted on Apr 8, 2020 10:58 AM

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Posted on Apr 8, 2020 12:42 PM

Well, one possible reason would be you are running PS from the external drive. This also may be why macOS can't find it - it's not installed where it should be: Applications folder on the startup volume. PS may not be installed properly or it has been moved. Another reason may be that PS has opened a document located on the external drive. A third reason may be a file lock on the external drive was not freed once the file was no longer in use.


If you open Activity Monitor, then double-click on the PS process in the list, you will open a panel with three buttons. Click on the Open Files and Ports button. You can scroll through the list to see what files are open. This may help you track down the open file.

3 replies
Question marked as Top-ranking reply

Apr 8, 2020 12:42 PM in response to hotwheels22

Well, one possible reason would be you are running PS from the external drive. This also may be why macOS can't find it - it's not installed where it should be: Applications folder on the startup volume. PS may not be installed properly or it has been moved. Another reason may be that PS has opened a document located on the external drive. A third reason may be a file lock on the external drive was not freed once the file was no longer in use.


If you open Activity Monitor, then double-click on the PS process in the list, you will open a panel with three buttons. Click on the Open Files and Ports button. You can scroll through the list to see what files are open. This may help you track down the open file.

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EXTERNAL HARD drive cannot eject b/c using PHOTOSHOP prompt?

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