ljaypiersall Author

Level 1

4 points

I iPhone 5S that is disabled and says connect to iTunes when I do it always times out downloading the 2.82 gb update

what else can I try?

iPhone 5s

Posted on Apr 8, 2020 11:07 AM

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1 reply

Level 10

209,838 points

Apr 8, 2020 11:28 AM in response to ljaypiersall

Perhaps you're not following correctly the steps provided at section "remove your passcode" in this support article:--> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

or, follow these video instructions:--> https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

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I iPhone 5S that is disabled and says connect to iTunes when I do it always times out downloading the 2.82 gb update

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