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How to turn on IPhone if I changed apple id?

I wanted to turn on my old IPhone, but a couple of months ago I changed the id which I used for this IPhone so I can't turn it on now (when I choose "forgot password" it says that this apple id doesn't exist (of course, cuz I changed it!) but there is nothing about using another id. What can I do?

iPhone 5

Posted on Apr 8, 2020 8:51 PM

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Apr 9, 2020 2:25 AM in response to 토리

Under these conditions, you won't be able to answer your security questions successfully. Thus, see

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”


Thus, unless there are extenuating circumstances, we can do nothing for you. But, if you want to contact Apple support to discuss your problem, see these support options:


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option. 


How to turn on IPhone if I changed apple id?

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