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Anti-glare film problem

I've got a Macbook Pro, that I bought in June 2017, and is still 1 year that present a problem with the anti-glare film that is corrode in conjunction with the keyboard keys and in the edge of the screen. This is not only an aesthetic problem, but it's also a wear problem that shouldn't be there. I know that there was a program that permitted to change the screen free, but now it's ended. Since the MacBook Pro involve in this problem are many, why don't you re-open that program?


MacBook Pro 13", macOS 10.15

Posted on Apr 9, 2020 6:20 AM

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Apr 9, 2020 6:33 AM in response to sofffiiss

sofffiiss wrote:

I've got a Macbook Pro, that I bought in June 2017, and is still 1 year that present a problem with the anti-glare film that is corrode in conjunction with the keyboard keys and in the edge of the screen. This is not only an aesthetic problem, but it's also a wear problem that shouldn't be there. I know that there was a program that permitted to change the screen free, but now it's ended. Since the MacBook Pro involve in this problem are many, why don't you re-open that program?


due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


However you can Call (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE.



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8





Anti-glare film problem

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