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New MacBook Air won't accept Apple ID password

I'm having several problems with my new MacBook Air. Not sure if they're related or independent. This is the third problem I have posted here.


After initializing my new Air with my Time Machine backup, I was informed that it couldn't connect to iCloud. I was asked to enter my Apple ID password, and I got an "unknown error" message.


I tried changing my password. Same problem. I have restarted several times with no luck.


Help!

MacBook Air

Posted on Apr 9, 2020 12:10 PM

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Posted on Apr 10, 2020 6:16 PM

This problem was just one of several. I decided to try a clean install of everything (Catalina plus a from-scratch Time Machine) and all is good now. I don't know what was corrupted, but I'm going to guess that initializing from Time Machine was the problem.

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New MacBook Air won't accept Apple ID password

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