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Lost WiFi/cellular after 13.4.1 Update

After latest software update, first generation iPad Pro has lost cellular and WiFi connectivity. I can see cellular signal strength but, it will not connect to internet. No WiFi signal at all. My iPhone finds both cellular and WiFi networks fully operational.

I have force quit and rebooted iPad x3.


iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Apr 9, 2020 12:12 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2020 1:31 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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2 replies
Question marked as Top-ranking reply

Apr 9, 2020 1:31 PM in response to JohnMK

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Lost WiFi/cellular after 13.4.1 Update

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