iPhone 14 pro Wi-Fi connected but no Wi-Fi symbol

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iPhone 14 pro Wi-Fi connected but no Wi-Fi symbol

A storm came through last night and knocked out the power and internet. When power was restored, my Wi-Fi network came back up and all my devices except for my iPhone 14 Pro reconnected. Under Wi-Fi settings on the phone it shows connected to my network. My Fingbox shows my phone is connected to my network with the IP address listed on my iPhone. But the Wi-Fi symbol at the top of the phone display is not shown. Only the cellular connection information issue is shown (2 bars and 5G) which is worse than normal due to last night’s storm. What might be going on? My iPads are connecting as expected.

iPhone 14 Pro

Posted on Jul 20, 2023 11:10 AM

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Answer 1

Best reply

Lee_ms

Community Specialist

Jul 21, 2023 11:56 AM in response to jjfeigal

Hi jjfeigal,

Have you restarted your iPhone as well as your internet hardware to see if the issue persists? This can clear up minor software issues. Also, here's a resource with some additional relevant troubleshooting steps for you to try: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

We hope this helps.

Take care.

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Answer 2

jjfeigal Author

Level 1

5 points

Jul 21, 2023 5:09 PM in response to jjfeigal

I stopped at an Apple Genius Bar and they helped me resolve the problem.

After diagnostics showed no hardware problem, they started considering a software issue. It turns out there was an issue with my VPN app. Some configuration changes were made and my iPhone is back to working normally.

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Answer 3

jjfeigal Author

Level 1

5 points

Jul 21, 2023 5:11 PM in response to Lee_ms

Thanks for the suggestions, but I had already tried most if not all of the recommendations with no luck.

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Answer 4

May 17, 2024 4:47 PM in response to jjfeigal

Exact same problem. Turning off VPN immediately solved the problem.

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iPhone 14 pro Wi-Fi connected but no Wi-Fi symbol

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