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Apple Watch hr on Zwift

Has heart rate stopped sharing to 3rd party apps? I’ve used my watch for heart rate on Zwift, and other apps sometimes, but lately it’s stopped. Anyone else having this problem or is there something blatantly obvious that I’m not seeing

Apple Watch Series 4, watchOS 5

Posted on Apr 9, 2020 1:52 PM

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Posted on Apr 18, 2020 1:29 PM

That’s my problem too. I’ve uninstalled and reinstalled the companion app, updated the watch, uninstalled and reinstalled Zwift on the iPad I use but all to no avail. Used to work absolutely perfectly and stopped all of a sudden. I’ve gone back to using the hr strap with Zwift but I’ll sometimes use the watch workout to record my session too and the hr values will almost identically match the strap, just won’t play nicely with Zwift

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Question marked as Top-ranking reply

Apr 18, 2020 1:29 PM in response to alanmclean

That’s my problem too. I’ve uninstalled and reinstalled the companion app, updated the watch, uninstalled and reinstalled Zwift on the iPad I use but all to no avail. Used to work absolutely perfectly and stopped all of a sudden. I’ve gone back to using the hr strap with Zwift but I’ll sometimes use the watch workout to record my session too and the hr values will almost identically match the strap, just won’t play nicely with Zwift

Apr 12, 2020 10:14 AM in response to DecFitzy

Hello DecFitzy,


Thank you for using Apple Support Communities! I understand from the information you provided that a third party app not longer has access to your health data; I'd like to help.


You'll want to make sure this app still has permission to access your health data: The following support article provides some more information about this:


About the privacy and security of your health records - Apple Support


Hope this helps.


Best Regards.





Apr 18, 2020 1:05 PM in response to Joseph_S.

In my case Zwift links to the watch ok. The little Zwift app opens on the screen and the bottom of the screen confirms "in game" but the heart rate is blank like this --. I can record hr with the ordinary Apple hr app. Any idea why the watch will not record hr on Zwift?

Grateful for any ideas. I have an iPhone 8 and a new watch 5, I have turned them off and on.

The rest of Zwift/bluetooth are fine.


Alan

Apple Watch hr on Zwift

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