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Problem with id apple

Hello I can't download some of my iPhone app because the id apple of my mother doesn't exist anymore. How can I delete this app e re-download again?

thanks

iPhone XR, iOS 13

Posted on Apr 10, 2020 10:29 AM

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Question marked as Best reply

Posted on Apr 10, 2020 10:35 AM

First, delete the apps according to:

How to delete apps on your iPhone, iPad, and iPod touch - Apple Support

then download and install the apps according to:

Download apps and games from the App Store - Apple Support


Note: Apps bought under an Apple ID are forever tied to that Apple ID and cannot be transferred to another Apple ID. If these were not free apps, you will have to purchase them again under your Apple ID.


1 reply
Question marked as Best reply

Apr 10, 2020 10:35 AM in response to VanessaMerolla

First, delete the apps according to:

How to delete apps on your iPhone, iPad, and iPod touch - Apple Support

then download and install the apps according to:

Download apps and games from the App Store - Apple Support


Note: Apps bought under an Apple ID are forever tied to that Apple ID and cannot be transferred to another Apple ID. If these were not free apps, you will have to purchase them again under your Apple ID.


Problem with id apple

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