iPhone XR Music

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Level 1

9 points

iPhone XR Music

Hello, for the longest time I was always easily able to sync music to my iPhones. My current iPhone XR IOS 13.3 always worked with syncing music from iTunes, and not too long ago in started to not. I connected my old iPhone 6s IOS 13.3 to test if it would sync music and it synced the music perfectly.

So the issue is affecting my iPhone XR which is running IOS 13.3

When I am in iTunes with my iPhone XR connected and I am in the 'Music' tab under On My Device, every song has the grey dotted circle next to it.

iPhone XR, iOS 13

Posted on Apr 10, 2020 11:11 AM

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Answer 1

Best reply

SravanKrA

Community+ 2024

Level 10

410,438 points

Apr 11, 2020 1:34 AM in response to Xeriousf

Syncing music from Mac/PC has nothing to do with iOS versions.

If you have enabled Apple Music iCloud Library you may not be able to sync. Watch the GIF below.

Mac Book Air Retina 13" macOS Catalina
iPhone SE with iOS 13.3 :- Does not use iCloud Library hence syncs
iPhone 6 with iOS 12.4.4 :- use iCloud Music Library hence do not sync

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Answer 2

Xeriousf Author

Level 1

9 points

Apr 13, 2020 11:54 AM in response to SravanKrA

I'm not sure how different iTunes on PC is from Mac. I don't see anything anywhere that regards anything about Apple Music iCloud Library.

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iPhone XR Music

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