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Beats Studio 3 Cracking

Hello,

Just wondering if anyone has had issues with these headphones? I have the studio 3 (skyline collection I believe) and I barely use these things and they do not leave the case on my desk. I've already had a replacement, but I now see that my new pair is breaking as well. It's in the area right above the ear cup, the plastic just beneath the expandable band part is cracking. I mean, I have a big head, but I cannot believe this build quality. Anyone else experienced this?

Posted on Apr 10, 2020 3:02 PM

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Posted on Jun 9, 2020 4:29 AM

I've had this exact same issue, but Apple Engineers have designated it as "accidental damage" and will not repair it unless I pay some ridiculous repair price. Mine are 8 months old so still under warranty, but they have said the accidental damage does not fall under the apple warranty. (I baby these things, so accidental damage is virtually impossible) How did you have the case escalated because I am absolutely intent on taking this further. Thanks!

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Beats Studio 3 Cracking

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