Share button not working

Hi,


I have an iphone XS, 11Pro and 7. On ALL 3 devices when I go to a photo, click the share button, the phone will either:


Freeze and crash or...

nothing will show up on the screen. Here is an example:


I have already reset my factory settings, and also network settings. I had this issue BEFORE and AFTER the latest software update. Some phones have 5,000 photos and others have only 7 photos and they have this same issue.


iPhone 11 Pro, iOS 13

Posted on Apr 10, 2020 5:54 PM

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Posted on Apr 10, 2020 9:08 PM

It seems it is an error that is caused by a problem with WhatsApp and some new feature they added. You need to delete WhatsApp, make sure that you make a backup of your chats. Try share again and see if it works. Power cycle the phone and try again. If it works, you can download and install WhatsApp again.

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Share button not working

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