Hi,
I have an iphone XS, 11Pro and 7. On ALL 3 devices when I go to a photo, click the share button, the phone will either:
Freeze and crash or...
nothing will show up on the screen. Here is an example:
I have already reset my factory settings, and also network settings. I had this issue BEFORE and AFTER the latest software update. Some phones have 5,000 photos and others have only 7 photos and they have this same issue.
iPhone 11 Pro, iOS 13
It seems it is an error that is caused by a problem with WhatsApp and some new feature they added. You need to delete WhatsApp, make sure that you make a backup of your chats. Try share again and see if it works. Power cycle the phone and try again. If it works, you can download and install WhatsApp again.
It seems it is an error that is caused by a problem with WhatsApp and some new feature they added. You need to delete WhatsApp, make sure that you make a backup of your chats. Try share again and see if it works. Power cycle the phone and try again. If it works, you can download and install WhatsApp again.
Try a hard reset or clear out all recently deleted photos and deleted apps you barely use
I’m also having the same issue. I’ve restarted my phone and updated settings and it continues to happen.
I do not have WhatsApp and I’m on a iPad
Thank you. I’ve been searching high and low for anything related. I just got my iPhone 11.. everything was fine for a few days then I noticed the same issue. I updated today but the issue still persists. Please help
i’m having the exact same issue and did all the same things
Did you do a full restart and start from scratch? Also did this start happening to you before the update?
Did you fully wipe it out and start from scratch or only restore settings and network?
No I have not tried that! I will try that and get back to you if it worked or not!!!
I have done many hard resets but I have not started from scratch, and no this didn’t start happening before the update
it started after a recent update. I signed out and into icloud, reset my network settings, did a hard reset. i’ve not fully reset to factory settings yet.
wow. deleting whatsapp fixed it! I would never have figured that out. thank you
This actually worked! Thank you. I have been searching everywhere and even contacted Apple. Thanks again.
You're welcome.
You're welcome.
Share button not working
