Software Update

Trying to do the macOS Catalina 10.15.4 update. Not going through. not getting an error message - just not filly installing. I've tried updating several times?

MacBook Pro with Touch Bar

Posted on Apr 10, 2020 6:13 PM

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Question marked as Top-ranking reply

Posted on Apr 10, 2020 8:21 PM

Repair the Drive for El Capitan or Later


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and press the Continue button.
  3. Then select the indented (usually, Macintosh HD) volume entry from the side list. 
  4. Click on the First Aid button in the toolbar and wait for the Done button to activate. Click on it, then quit Disk Utility.
  5. Select Restart from the Apple menu.
  6. Immediately, at or before the chime, press and hold down the SHIFT key. 
  7. Release the key after the Apple logo and progress bar appear.
  8. Safe mode startup is much slower than normal startup, so be patient.
  9. When the Login Screen appears enter your admin password. If you use automatic login, then this means you are in safe mode.


Once in safe mode try your update again. If you are updating an earlier version of Catalina, then try this: Download and Install the macOS Catalina 10.15.4 Combo Update.


1 reply
Question marked as Top-ranking reply

Apr 10, 2020 8:21 PM in response to louanneckertlynch

Repair the Drive for El Capitan or Later


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and press the Continue button.
  3. Then select the indented (usually, Macintosh HD) volume entry from the side list. 
  4. Click on the First Aid button in the toolbar and wait for the Done button to activate. Click on it, then quit Disk Utility.
  5. Select Restart from the Apple menu.
  6. Immediately, at or before the chime, press and hold down the SHIFT key. 
  7. Release the key after the Apple logo and progress bar appear.
  8. Safe mode startup is much slower than normal startup, so be patient.
  9. When the Login Screen appears enter your admin password. If you use automatic login, then this means you are in safe mode.


Once in safe mode try your update again. If you are updating an earlier version of Catalina, then try this: Download and Install the macOS Catalina 10.15.4 Combo Update.


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