1x camera on iPhone 11 doesn’t work

I have an iPhone 11 and about a day ago the 1x camera stopped working in all apps including the actual camera app. if I do try taking a picture in the camera app it closes it out the app. I’ve tried updating to the latest iOS version and restarting my phone is there a fix or will ther be an update of some type?

iPhone 11, iOS 13

Posted on Apr 11, 2020 12:07 AM

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2 replies

Apr 11, 2020 12:20 AM in response to malachi58

Have you installed any profile on your device knowingly through an app or corporate email settings?

Have you enabled VPN?


To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.


To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.


If nothing works.

Restore from a neat backup, if you have one.

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1x camera on iPhone 11 doesn’t work

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