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Keyboard not working

Hello everyone!


i opened my Mac and typed in my password (which worked fine) but once my Mac unlocked, my track pad was not working and neither was my power button. I plugged in a USB mouse and went to the top left of the screen and hit restart. My computer shut off and now I can’t get it to turn on. I’ve tried “Control, Option, Shift” and the power button, but nothing is working.


Has anyone else had this issue or know what to do?


Thank you!

MacBook Air

Posted on Apr 11, 2020 3:38 PM

Reply
Question marked as Best reply

Posted on Apr 11, 2020 4:03 PM

MacUserH3 Said:

Keyboard not working: [...]once my Mac unlocked, my track pad was not working and neither was my power button.[...] My computer shut off and now I can’t get it to turn on.[...]

———-


Use these Apple Support Links:


I. More in Resetting the SMC & NVRAM:


II. Keyboard & Trackpad:


III. Power Issues:


1 reply
Question marked as Best reply

Apr 11, 2020 4:03 PM in response to MacUserH3

MacUserH3 Said:

Keyboard not working: [...]once my Mac unlocked, my track pad was not working and neither was my power button.[...] My computer shut off and now I can’t get it to turn on.[...]

———-


Use these Apple Support Links:


I. More in Resetting the SMC & NVRAM:


II. Keyboard & Trackpad:


III. Power Issues:


Keyboard not working

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