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Default apps keep asking for sign in

Movies and Music app keep asking for me to sign in even though the device is signed in. If I use the Apple TV app my library shows, but when I use Movie app or Music app each day it asks for sign in again. What’s causing this and how do I stop it from happening every day?

Apple TV (4th generation)

Posted on Apr 12, 2020 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2020 9:54 AM

Hello NattyBohJoe,


I understand you're asked to sign into your Apple ID each every day when using certain apps on your device. I'm happy to help you out with this.


I recommend starting with some basic troubleshooting steps first:


  • Restart your device.
  • Update your device to the most current software version available.


Respond back if you continue to experience the same thing. Let me know if it's accepting your login credentials or if it's giving you an error. Also, tell me which type of device you're using.


Thanks for using Apple Support Communities.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 13, 2020 9:54 AM in response to NattyBohJoe

Hello NattyBohJoe,


I understand you're asked to sign into your Apple ID each every day when using certain apps on your device. I'm happy to help you out with this.


I recommend starting with some basic troubleshooting steps first:


  • Restart your device.
  • Update your device to the most current software version available.


Respond back if you continue to experience the same thing. Let me know if it's accepting your login credentials or if it's giving you an error. Also, tell me which type of device you're using.


Thanks for using Apple Support Communities.


Take care.

Default apps keep asking for sign in

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