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Problem with #GIF image

I have an IPhone 7 Plus. Me #GIF image is not working. It always shows “No Result Found”

Posted on Apr 12, 2020 11:50 AM

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Posted on Apr 12, 2020 11:58 AM

Quite a few people are reporting this same problem. You can try this. It worked for me, but I had to do it a couple of times to get it to work.


Launch Messages

Go to More all the way to the right in the app tray. Tap on Edit

Tap the red minus sign next to Images to remove it from Favorites

Turn Images off below - tap on the green button

Tap Done

Force close messages

Restart your device

Launch Messages

Tap on More in the app tray

Tap Edit

Turn #images on again


I can’t guarantee that will fix it, but you can give it a try.

4 replies
Question marked as Best reply

Apr 12, 2020 11:58 AM in response to quyen144

Quite a few people are reporting this same problem. You can try this. It worked for me, but I had to do it a couple of times to get it to work.


Launch Messages

Go to More all the way to the right in the app tray. Tap on Edit

Tap the red minus sign next to Images to remove it from Favorites

Turn Images off below - tap on the green button

Tap Done

Force close messages

Restart your device

Launch Messages

Tap on More in the app tray

Tap Edit

Turn #images on again


I can’t guarantee that will fix it, but you can give it a try.

Problem with #GIF image

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