Macbook Pro 2019 microphone not working

Check System Preferences > Sound input is Internal Microphone and Input level is 0. Enabled dictation still no go. Set up test user: no go. I am reluctant to reset the PRAM as I am not sure what else will be changed.

Posted on Apr 12, 2020 11:57 AM

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Posted on Apr 12, 2020 12:17 PM

You need to set the mic's input level above zero or there will be no input. However, if you cannot set the input level above zero, then there is a problem. Enabling Dictation won't help.


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


    Be sure to backup your files before proceeding, if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac's PRAM and NVRAM
  4. Reset the System Management Controller (SMC) Be sure to use instructions for models w/T2 chips.
  5. Reset your Startup Disk and Sound preferences, if needed, after resetting the PRAM.
  6. Test in safe mode to see if the problem persists, then restart normally.  Use safe mode to isolate issues with your Mac and Playing Safe - what does Safe mode do?
  7. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list.  Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  8. Repair permissions on the Home folderResolve issues caused by changing the permissions of items in your home folder.
  9. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.


7 replies
Question marked as Top-ranking reply

Apr 12, 2020 12:17 PM in response to Dexter5772

You need to set the mic's input level above zero or there will be no input. However, if you cannot set the input level above zero, then there is a problem. Enabling Dictation won't help.


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


    Be sure to backup your files before proceeding, if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac's PRAM and NVRAM
  4. Reset the System Management Controller (SMC) Be sure to use instructions for models w/T2 chips.
  5. Reset your Startup Disk and Sound preferences, if needed, after resetting the PRAM.
  6. Test in safe mode to see if the problem persists, then restart normally.  Use safe mode to isolate issues with your Mac and Playing Safe - what does Safe mode do?
  7. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list.  Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  8. Repair permissions on the Home folderResolve issues caused by changing the permissions of items in your home folder.
  9. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.


Apr 13, 2020 6:42 AM in response to Kappy

After some more investigation it appears that independent of the monitor when MacBook Pro 2019 has the cover down, the internal mic does not work. After searching the internet more and speaking with Apple Support (where I admit I have gotten wrong answers) it seems that the T2 security chip disables the internal mic in clamshell mode. I am still skeptical that there is not a work around.

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Macbook Pro 2019 microphone not working

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