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Martin-BA Author

Level 1

4 points

My computer crashed 6 times in one hour.

I have a 15" 2018 MacBook Pro with Touch Bar. I have always been an Apple fan and absolutely love their products. But today, my computer has crashed 6 times in one hour. When having the following apps open: Safari, Spotify App and Notes App. All applications are updated as well as the OS.

Really don't know what could be causing the issue but I have been interrupted six times now during important emails, calls and I truly am considering to change the computer if I can't get this fixed soon.

Does anybody know what could be the cause of the problem or have any recommendations? Apart from that, I love the computer but I am afraid that if this keeps happening I will have to look for another alternative.

Best regards,

Martin.

MacBook Pro 15”, macOS 10.14

Posted on Apr 12, 2020 1:38 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,508 points

Posted on Apr 12, 2020 1:48 PM

Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.

If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553

To get a good look at your System config. for conflicts or issues, you can download/run this trusted utility https://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

You can set its preference to "Allow full Disk Access", with this you get a digest of issues from the last 7 days that are saved in your system. _No_ personal information is revealed.

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My computer crashed 6 times in one hour.

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