You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone4 Voice Control activates randomly when listening to audiobooks/music

Hello all,
I have a problem that is frustrating the **** out of me.
I listen to audio books and songs while working out at the gym or travelling in my car.
*Here is the problem:* *When listening to either an audio book or music, voice control pops up randomly. I cancel it then the track skips forward at a very fast rate.*
*Current Fix:* I then have to rewind back to where the Voice control kicked in. When I do that I am ok for a few mins, then the voice control kicks on again. Rebooting the Iphone staves off the issue for a few hours.
*I am using the Apple supplied headsets with the phone mike built in.*
Do I have a defective Iphone?
I see that a lot of 3GS uses have the same issue. See the following URL.
http://discussions.apple.com/thread.jspa?threadID=2058366&start=0&tstart=0


This is so frustrating. If this is not solved soon, I will go back to my 3GS which has been extremely stable.
Pls help.

MBP 17", Mac OS X (10.5.4), 4GB RAM

Posted on Jul 19, 2010 1:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2010 8:42 AM

It is July 7/30/ 2010 and There have not been any fixes for this.

I have an iPhone 4 (previously had an Iphone 3gs and before that an Ipod 2nd gen) Over 3 Different devices and a multitude of headphones (both apple and non-apple) and I STILL get this problem 20-30 mins in. It seems the voice control "features" is not perfect. It assumes you're giving it a command when you're breathing heavy or something. But even then that makes no sense because then the song starts to skip like you pressed fastforward (which isn't even a command). I originally thought the case I was using was at fault. Then I thought well maybe its the headphones with mic...But I get the same problem with my headphones without mic as well.


It is EXTREMELY frustrating that you can not disable voice control. I've tried several times to do this. I can't even get a good cardio session in.

I'm sure voice control is useful for SOME users, and SOME users love it the way it is. But clearly its not useful for everyone.

Why is apple ignoring this issue?
Please release a patch giving users the option to DISABLE voice control COMPLETELY.


Thanks
85 replies

May 31, 2012 7:53 AM in response to topspin

simple problem with an easy fix?


Had the same problem for a day or two. Walking around while listening to music would make the voice command activate or send my music into fast-forward. I realized by pressing on the base of the headphone cord where it plugs into the iphone I could reproduce the problem/s. connections inside the headphone jack are getting shorted out. Probably lint or something from being in your pocket/purse/whatever. So when you plug in your headphones later (at the gym or wherever), the lint gets pressed between the headphone jack and your iphone. Certain movements will press the jack against the lint causing it to short, activating unwanted commands (i.e., voice command, fast-forward, etc.,).


I got some Q-tips and ethanol (200 proof, rubbing alcohol) twirled the qtips around inside the headphone jack a few times and let it air dry. NO MORE PROBLEMS =) hope this helps.

Sep 5, 2012 1:58 PM in response to topspin

I've been having the same issue. Sitting here at work, in a nice air conditioned officed, I breathed on the microphone on my Bose earbuds and guess what? Voice activation started and the track playing skipped wildly. A piece of magic tape (or similar) or a small ball of Blu-tack on the mic and it didn't happen again. It's a humidity short...in short...

Sep 30, 2012 9:58 PM in response to topspin

I've been having the same irratic behavior with voice control while running outside (no humidity or rain). I am using the apple headphones with controls and mic. Using the iphone 4, have had it for 8 months now and the problem just started this month. Every time it happens I end up looking like a freak, cursing my phone and ripping my headphones out while I'm running (I also end up cutting my run short--can't run without music--which is annoying, to put it mildly). I never had this problem with my 3gs. It seems likely that the headphones are the problem. I did have issues with my shuffle skipping songs and such with my last pair of headphones. I figured it was because of sweat getting in the controls, so I threw them away and started using a new pair (both apple), haven't had a problem until now (on any of my devices). I suppose this is the same problem, in which case I think apple should recall the headphones, or at least offer replacements with the new headphones that don't have the mic. Probably not going to happen, though, right. I guess I'll be buying a new pair of headphones, without a mic and hoping that works.


Oh, also, I have an otterbox on my phone (have had it on there practically since day 1, since the only reason I upgraded to a 4 was because I dropped my 3gs while running), which has a cover over the headphone jack, so I don't think the problem is that lent or anything else is getting in the actual phone. It has to be the headphones.

Oct 1, 2012 5:45 AM in response to topspin

If it's not dust in the jack then another option is that it is the headphones. The wiring right behind the headphones jack can go bad over time. This region of the wire tends to see the most bending/movement which could break the wires inside causing them to short or cross with each other. you'll need new headphones. On your next set I reccomend getting some heat-shrink tubing to put around this area, or careful application of electrical tape to strengthen this area and prevent it from being too flexible.

Oct 22, 2012 11:59 AM in response to topspin

So it is amusing that the same problem with voice control and iPods has been also happening with iPhones! And this has been going on since 2010?? Ridiculous!


My issue just started when I got a new aux cord for my iPhone to play music in my car. (The previous one was used and abused and started to short) so this new cord for unknown reason keeps activating my voice control (which I didn't even know I had!!!) and when I press the "cancel" for voice control it speeds up the music and starts skipping around like a scratched CD! Not only does this new cord activate voice control (which I have it turned off according to my settings) the cord also doesn't like to be touched in certain ways or it will skip to the next song or rather the previous song that played.... Which ever mood it is in. So my conclusion is that it's not just mics and earbuds... It's aux cords too.


Hey APPLE, how about a solution already?? It's been 2 years.

Nov 19, 2012 6:28 PM in response to mike98789

I have the SAME PROBLEM!! I am tempted to just throw the **** phone away!! I had the problem w/ my Iphone 4... thinking that it was a hardware problem... I bought an iphone 5... & am having the SAME PROBLEM!!!


ArrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrGGGGGHH!!!


I am now sitting on hold w/ tech support.. for the 2nd time!!! They've never heard of this problem.


I'm going to email them a link to this board!!!

Feb 1, 2013 10:33 PM in response to topspin

My 4S does the same thing, actually I had sennhessier headphones that would cause the volume to go up and down randomly, then I started using the apple headphones and it worked fine.


I then used another brand and the voice control went crazy and started skipping songs and fastfowarding them, this happened a month after I started using the new headphones, before it was fine. Ive tested the headphones and theres no problem, I use apple headphones and magically the problem is solved. But I suspect this is only a temporary fix. Has been working so far though.


Its not a humidity problem for me since its mildly cold right now and Im not working out with it, it happens anytime I use non apple headphones with or without controls on them.. I unplug the headphones and the phones back to normal.


I want to use other headphones other than apple, cuz quite frankly they suck something awful.

Apr 26, 2013 7:25 AM in response to topspin

LOL! i got a new similar thing with my Iphone 4 😀
ive had it for almost 2 years now n never had any problems. this is first time.

it actually just opens voice control n gives random commands like calling people on my contact list or turnin music on/off. its taking lots of battery and also its making me suffer.

i think there is something wrong with the main button. i believe it has nothing to do with microphone,since,like just now in a dead silent room i picked it up and it opened voice control and said ''sorry that's not an option!''
also when i press the locking button it takes picture tho im not holding the main button.

its killing me! after using all kind of Apple products im thinkin about moving on to android -_-'
any helps for me? or should i just first put it in water then hammer it n then throw its out the window? (just in case to make sure the voice control wont never ever again pop up -_-)
i also might try jailbreaking it :| i heard there are ways to disable it completely using those stuff. bt im nt sure since i spend lots of money on apps :|

Jul 5, 2013 11:58 PM in response to topspin

Same problem with iPhone 5 - and had a ver. 4 also was going crazy.

Here's what I've learned on both (applies to my MBP also with the track pad) Clean out any dirt or lint that can get into the areas which are sensative. In the case of the phones it took a toothpick whittled down to a tiny, sharp point a few cm long (use a razor or exacto blade) which you can really get into the headphone jack and the power charger. Poke around and go "fishing" - the tiny fibers on the wood act like barbs and hook the lint which has built up and gotten compressed into the jack and charger from using headphones and charging the phone. This seems to cause disturbance and the phone acts crazy.

With the mousepad on the MBP I used a thin, but kinda rigid piece of plastic - like a gell that one puts on lights to color them in the theater (I work in TV). this slipped between the mouse pad and body allowed me to remove dirt stuck in there and the computer acted normal again.

Dec 10, 2013 11:51 PM in response to Phoenix3303

Yes. My problem seems the same.


Sometimes it is really because


1. It is dirty, sth inside actives the vioce control or stops the phone call automatically.


2. The botton is pressed in order to change volume, then it didn't recover completely, it may also active the situation automatically.


So...maybe you can try to clean it up and check whether it is toally recovered before being pressed.


It seems that my earphone is back to normal in this way. But I still need to keep watching. Hope this would be helpful.

Feb 21, 2014 11:57 AM in response to topspin

Wow! Same thing has been happening to me! Constantly now and I have never had this issue in the two years I have had my 4S! After reading these forms I cannot believe that this has been going on for 2 years and there is no real fix! I am tempted to throw the phone everytime this happens. Stuff like this makes me want to switch phones altogether....what is the point when I can't even listen to a full song on the bus or while working out without having to rip my earphones out? The headphones do not seem to be the problem as I have changed headphones, both still result in crazy fast forwarding and skipping of the song I'm listening to. Nor does cleaning out the headphone jack....so frustrating!!!

Apr 13, 2014 6:11 PM in response to topspin

i replaced the headphone jack and it fixed the problem entirely. As I was doing it, I noticed there was debris inside and just outside the headphone jack inside the phone. So, that would explain why some people were and were not able to fix the problem by cleaning out the jack with a qtip. Also, the headphone jack was a little loose inside. So I'm not sure if i didn't need to just clean it and tighten it and not necessarily replace the jack. But the headphone jack is such a pain to access inside the phone that I didn't want to chance that it wouldn't fix the problem.


Anyway, if you want to try it, I got a new part here:

http://www.ifixit.com/Guide/iPhone+3G+Headphone+Jack+Replacement/580


ifixit is really reliable. It's tricky, but doable.

iPhone4 Voice Control activates randomly when listening to audiobooks/music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.