How to control junk mail filter on iPhone/iPad

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Level 1

9 points

How to control junk mail filter on iPhone/iPad

My junk mail filter suddenly started marking mail from a legitimate sender as Junk and put these messages in the Junk folder. This email address is in my list of Contacts.

How do I stop these messages being marked as Junk?

In general, what controls are available for the junk filter?

Posted on Apr 13, 2020 1:05 PM

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Answer 1

KiltedTim

Level 10

225,828 points

Apr 13, 2020 1:16 PM in response to gsfs

There is no junk mail filter on the iPhone or iPad.

If you 'move a message to junk' on the device, all it does is flag it and notify the server.

Any filtering is actually being done on the mail server, not your device.

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Answer 2

gsfs Author

Level 1

9 points

Apr 13, 2020 3:19 PM in response to KiltedTim

Thanks. I'll look into what is happening on the server.

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How to control junk mail filter on iPhone/iPad

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