You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to control junk mail filter on iPhone/iPad

My junk mail filter suddenly started marking mail from a legitimate sender as Junk and put these messages in the Junk folder. This email address is in my list of Contacts.

How do I stop these messages being marked as Junk?

In general, what controls are available for the junk filter?

Posted on Apr 13, 2020 1:05 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2020 1:16 PM

There is no junk mail filter on the iPhone or iPad.

If you 'move a message to junk' on the device, all it does is flag it and notify the server.

Any filtering is actually being done on the mail server, not your device.

2 replies

How to control junk mail filter on iPhone/iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.