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Touch ID

I have set up Touch ID on my MacBook Air, but it asks for my password every time I log in.


MacBook Air 13", macOS 10.15

Posted on Apr 13, 2020 2:00 PM

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4 replies

Apr 13, 2020 3:08 PM in response to Caitlin1950

According to Apple this Is how Touch ID works. My MacBook Pro does the same thing, it is fine


After you set up Touch ID, you can use it to unlock your Mac. Wake up your Mac by opening the lid, pressing a key, or tapping the trackpad. Then place your finger lightly on Touch ID to log in. 

You must type your password to log in after you start up, restart, or log out of your Mac. When you're logged in, you can quickly authenticate with Touch ID whenever you're asked for your password.

You can also use Touch ID to unlock these features on your Mac:

  • Password-protected Notes
  • The Passwords section in Safari preferences
  • System Preferences 


Touch ID

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