For the past few days, anytime I try to share a photo or group of photos via email, text, or AirDrop, I get an error message that says “There was an error while preparing to share. Please try again later”. I’ve deleted photos in case it is a storage issue, but that didn’t work. How can I fix this issue?
iPhone X, iOS 13
Greetings monivet,
Thanks for visiting the Apple Support Communities! I understand you're unable to share photos with your iPhone, as you're receiving an error that there was an error preparing the photo to be shared.
I suggest restarting your iPhone, and ensuring your device has the latest version of iOS:
If the issue continues, and if you're using iCloud Photos with Optimize Storage enabled, then test the behavior after downloading a photo to your device before attempting to share the photo: Download iCloud photos and videos - Apple Support
"On your iPhone, iPad, or iPod touch
in the lower-right of your screen.Kind regards.
Greetings monivet,
Thanks for visiting the Apple Support Communities! I understand you're unable to share photos with your iPhone, as you're receiving an error that there was an error preparing the photo to be shared.
I suggest restarting your iPhone, and ensuring your device has the latest version of iOS:
If the issue continues, and if you're using iCloud Photos with Optimize Storage enabled, then test the behavior after downloading a photo to your device before attempting to share the photo: Download iCloud photos and videos - Apple Support
"On your iPhone, iPad, or iPod touch
in the lower-right of your screen.Kind regards.
My iPhone cannot share photos
