iPad crashing down after every 3-5 mins

iPad Pro crashing down after every 3-5 mins and restarting at its own ... this started after I updated iPad to latest 13.4.1 software .... already tried to erase content and restoring fm iTunes with putting iPad in recovery mode but no help ... any suggestions ?

iPad Pro 10.5-inch, Wi-Fi

Posted on Apr 14, 2020 8:22 AM

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Posted on Jan 3, 2021 1:12 PM

I did some additional tests.


Before rebooting IPAD, IOS tries 2 times to reach thermalmonitord service, every 60 seconds.


It then creates 2 Stack+thermalmonitord logs and then it crashes creating the panic-full log the third time


In my case sensor TG0B is not reachable. This morning I noticed that the charging connector was really dirty so i cleaned it up with a toothpick. After that I tested ipad for hours and i didn't have a single issue for a first time since weeks


Sadly, this evening it started againg to reboot randomly (same problem).


My opinion is that there is something on flex cable that is wrong. Cleaning or replacing it will probably solve the problem. The spare part itself is really cheap but it's not easy to replace with a new one (soldering skills are needed), and apple will not do this for you.


Probably with new IOS versions they changed the way how thermalmonitord watchdog handles the system. Is possible that we had the stack+thermlamonitord logs even before, but they did not cause the reboot.





91 replies

May 16, 2020 7:39 AM in response to Pariso

Apple doesn't monitor any of these direct user to user support communities.

So what makes you think Apple will take notice or care about any social media efforts made by some random group of Apple iOS product users on this issue?


Apple STILl has not even been able to solve or admit to an intermittent, unresponsive touch screen issue with a still growing group of various affected iPad Pro models from the past 5 years, as well as the newest 2019 iPad Air 3 models, after well over 18 months, now!

May 19, 2020 12:49 PM in response to MichelPM

Thank you. One of your colleagues moderating the similar “iPad Pro 10.5" continually reboots after 13.4.1 update” thread (LotusPilot) has requested Model No., Model Version, SW Version, and SW Build info to help understand commonality between those iPads affected. You may wish to do the same on those threads that you’ monitor if you think that it would help developers solve the problem. I’m also curious as to whether carrier configuration has any bearing on the problem. Mine is Sprint configured.


I too have been affected by the “thermalmonitord” affliction. Perhaps the new display features introduced in 13.4.1 has triggered this issue?


Thanks for your help.

May 19, 2020 1:40 PM in response to Pariso

Apple and third party app developers do not participate in these communities, at all.

I am just a volunteer user here, like everyone else.

Everyone that volunteers here, volunteers their help in their own way.

If LotusPilot wants to be a electronics technician and detective and asking everyone for all this info to try and figure out this issue, then good for LotusPilot.

I have no interest in drilling down into all the iPad/iPadOS system minutae needed, from other users affected by the myriad of current iPad issues going on with iPadOS, to try and figure out the possibilities of what maybe causing all of these various long-standing iPad issues.


Besides, any time I have speculated about possible reasons for the myriad of long standing iPad issues, the ASC moderators here have removed or edited my posts and have slapped me with an extra warning notice to my email about posting speculative content.


So, I am not interested in collecting extra data to try a pin down possible causes/advice/solutions to iPad/iPadOS issues and post my own opinions/speculations on this info only to have such opinion/speculative posts removed or edited my the ASC content moderators.


If LotusPilot wants to pursue this, then that is LotusPilot's decision to do.



Best of Luck to You!

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iPad crashing down after every 3-5 mins

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