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iPad Air Gen 2 stops charging at 1%

I have tried everything; different cords, plugs, Macbook Pro, iMac, wall outlet, cleaned the lightning port. Nothing seems to be able to maintain a charge beyond 1%. I plug it in and immediately get the low battery icon. It charges up just fine, gets the Apple logo, and then switches to the PW screen. At that point it stops charging.

iPad 2, iOS 9

Posted on Apr 14, 2020 12:34 PM

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Question marked as Top-ranking reply

Posted on Apr 14, 2020 12:38 PM

There is the possibility that your iPad's battery is failing or has failed.

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.


https://www.apple.com/contact/


OR


https://support.apple.com/en-us/HT201232



Best of Luck to You!


1 reply
Question marked as Top-ranking reply

Apr 14, 2020 12:38 PM in response to shane pase

There is the possibility that your iPad's battery is failing or has failed.

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.


https://www.apple.com/contact/


OR


https://support.apple.com/en-us/HT201232



Best of Luck to You!


iPad Air Gen 2 stops charging at 1%

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