You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can you tell if someone is hacked into your phone?

How can you tell if someone is hacked into your phone? I have reasons to believe my ex is hacked into my phone




[Re-Titled by Moderator]

iPhone 11, iOS 13

Posted on Apr 14, 2020 5:09 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2020 5:30 PM

It’s the phone’s screen unlock passcode he would need, not your Apple ID password. But if you think your phone was jailbroken or hacked restore it to factory conditions and set it up as a new phone—>Restore your iPhone, iPad, or iPod to factory settings - Apple Support

14 replies

Apr 14, 2020 6:04 PM in response to madilynn288

Back up, wipe, instal iOS, restore your backup.


Figuring out exactly what happened with a particular device is difficult and expensive with direct access to your devices, tooling, and time. With no access and remote discussions, determining if there are issues is based on evidence gathered, and that evidence needs to be pretty specific. Coincidences and gaslighting and other shenanigans is a thing that targeted folks do encounter.


What to do? Malware persisting past a backup-wipe-install-restore is quite rare. Problems with credentials, far less rare. Common, even.


There are folks that do have suggestions here for those experiencing problems with former partners, including Eva Galperin of EFF and the Badass Army non-profit folks.


Back up, wipe, reload iOS, and restore. Enable two-factor authentication, select unique generated passwords, upgraded passwords to your mail server accounts associated with password recovery, use a password manager, upgrade you security questions, establishing a trusted telephone number, and—if you’re particularly concerned about the current contents of your iPhone—a backup, wipe, reinstall, and restoration, as persisting over a restore is quite difficult.


Apps installed from another Apple ID won’t re-install without that Apple ID password, and you’ll get diagnostics there. I’d avoid re-loading or keeping add-on VPN clients, add-on security apps, and related. (Or set the iPhone up as new, and only load what you want and need.)


Most folks with iPhones and related security problems tend to get in trouble with phishing, and with passwords, and not so often with iPhone exploits. Which is where two-factor authentication and password upgrades helps. And the backup and wiping and reloading gets you a current backup, and gets your iPhone context reset on the off chance there’s malware or shenanigans here.


How can you tell if someone is hacked into your phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.