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Reset phone, photos lost

I recently reset my wife's iphone, but it seems her photos was never backed up.


Is there any way I can recover the lost photos?

Posted on Apr 15, 2020 1:53 AM

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Question marked as Top-ranking reply

Posted on Apr 15, 2020 2:59 AM

I am not sure how did you reset? Was it by deleting all photos and data? Which backup iTunes or iCloud?


What does iCloud back up? - Apple Support

iCloud backup doesn’t include information already stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive.

*-If you had turned on iCloud Photos, your content is automatically stored in iCloud. 

2 replies
Question marked as Top-ranking reply

Apr 15, 2020 2:59 AM in response to charl149

I am not sure how did you reset? Was it by deleting all photos and data? Which backup iTunes or iCloud?


What does iCloud back up? - Apple Support

iCloud backup doesn’t include information already stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive.

*-If you had turned on iCloud Photos, your content is automatically stored in iCloud. 

Reset phone, photos lost

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