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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have been trying to make a purchase with my apple id, having the correct funds, and it keeps telling me to update billing info. I KNOW I have the correct details, everything checks out, yet it won’t make a purchase. I have tried restarting my phone, logging out and back into the id, restarting the app, re-entering details, checking the balance on my id, and on my card, and nothing has worked.
iPhone 7 Plus, iOS 13
See Change, add, or remove Apple ID payment methods hthttps://support.apple.com/en-us/HT2030
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Have you seen a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856 "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."
You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
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See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005
See Change, add, or remove Apple ID payment methods hthttps://support.apple.com/en-us/HT2030
_________
Have you seen a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856 "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."
You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
_________
See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005
unable to make a purchase despite having correct funds
