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Phone not charging after 13.4.1 update

I am using XS Max right now.But after update to the iOS 13.4.1 phone not charging randomly.I had tried different charger but the found same result

Posted on Apr 15, 2020 9:48 AM

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Apr 16, 2020 9:43 AM in response to sandeephpatel40

Hello sandeephpatel40,


Welcome to the Apple Support Communities, and I understand the iPhone isn't charging. I'll do what I can to help get it charging again.


You've done a great job narrowing it down. Try the remaining steps from here: If your iPhone, iPad, or iPod touch won't charge


Feel free to reach out if you need anything further. Take care.

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May 20, 2020 12:49 AM in response to Leanne_68

This is also happening to me, tried this https://support.apple.com/en-ph/HT201569 already but still experiencing same issue.


My XS is less that 6 months old and had no prior problems with the charging dock until 13.4.1


Also tried multiple apple cable and adapter.


Help!

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May 2, 2020 4:24 AM in response to Leanne_68

Ever since the update, 3 out of our 4 apple devices wont charge! Sometimes they do then other times nothing. Tried plugging into my Mac and doesn’t connect. The cables are fine. So annoyed and don’t know how to fix this problem.

ipad air x2 purchased brand new dec 2019

plus an iPhone 6 Plus purchase 2 years ago

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May 7, 2020 12:34 PM in response to lovinglucilu

Been having similar issues with my iPhone 8 in the last few days. Charging is intermittent tho headphone adapter still works in the same port. Have cleaned the port, reset the phone, and tried multiple chargers and Cords. Nothing works consistently and sometimes will charge for a while and then stop suddenly short of full charge but not at the same percentage

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May 11, 2020 1:13 PM in response to sandeephpatel40

Im having the same issue with my ipad ! , I tried all the fixes from website like hard restart and cleaning the port .... ets. Then I bought new original cable but that didn’t work then I bought new charger which also didn’t help, then i I thought this could be due to update or software

upon search i found this thread


the summary of my issue is that it shows “ Not Charging “. But if i keep it over night it will charge up to 80% but with still showing not charging

note im using the original ipad charger the 12 watt

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Jun 13, 2020 2:05 PM in response to nchari

Even after the 13.5.... update the problem still exists. Here’s a work around that I just found out after experimenting a couple of times. In my iPad, I turn it off(completely power down) then wait for at least 60 seconds(for whatever reason it doesn’t work if you plugged in the charger less than 60 seconds) after 60 seconds plugged in the charger and it will re-start and starts charging... It works for me 99% of the time and I hope it will work on you too. I therefore conclude it is a software issue since it starts charging 99% of the time i. doing the same process whenever I needed to charge my iPad. Let me know how did you do after trying what works for me.

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Jun 14, 2020 2:10 PM in response to xxxemercadoxxx

Thx emercado. Tried multiple times. No luck. Same charger and cable charges my wife’s iPhone and iPad fine. On another note, I have 1 non Apple charger that is charging this iPad and my phones. All my apple chargers don’t work for these 3 devices but same chargers work on wife’s iPad and iPhone. Guess I’ll have to buy non Apple chargers to keep going with these devices if Apple can’t figure out what’s going on.

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Jun 25, 2020 10:22 AM in response to malar114

I caved. Bought another non-apple charger identical to the one that charges the ipad from amazon. "USB C Charger, YEMO Type-C Travel Wall Charger with Power Delivery Total 78W 2-Port, USB C 60W & QC 3.0 18W Power Adapter for MacBook Pro/Air iPad Pro & Mini, Pixel, iPhone 11/Pro/Max, Galaxy and More"...


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Jul 1, 2020 11:04 AM in response to nchari

Same problem here thx Apple.

my iphone 11 and my wife’s iphone 11 suddenly stol charging with the origional lightning cable and adapter. Weird thing is our old ipads have no problem with the cable. And a extra strong non apple usb to lightning cable we got works on the iphones and ipads. Really wtf Apple!

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Jul 12, 2020 9:29 PM in response to sandeephpatel40

My iphone 11 develop the same problem too, it won't charge on the original 5V 1A charger with the original cable.


That charger and cable charge everything else i have: iPad mini 2, iPad mini 4, iPad Pro 10.5.


I try all other chargers i had, found out that:


All MFI cables work other all my other apple devices.


1) All 1A charger won't works.

2) All 2A charger won't works

3) All 2.1A charger works at 1A charging speed

3) All 2.4A charger works at 1A charging speed

4) All Quick charge 2.0 3.0 charger won't charge

5) All Quick charge power bank won't charge

8) All 1.5A power bank worn' charge

6) All 2.1A power bank won't charge

7) All 2.4A power bank charge

8) Qi-wireless 1A won't charge


i guest will have to wait until they fix it, but, shipping product with not work charge is unacceptable!!

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Aug 7, 2020 3:53 AM in response to sandeephpatel40

Same as mine. I totally agree that it’s a software issue. My iPhone Xs Max didn’t have any charging using both original iPhone chargers or third party fast charger until I updated it. Sucks cos now I can’t use my Momax fast charger and sometimes even the original charger doesn’t work!


APPLE GET YOUR SHHHT TOGETHER!

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Aug 9, 2020 3:59 PM in response to sandeephpatel40

My iphone se won’t charge after upgrading to ios 13.5. I replaced new battery, but still won’t charge even though the iphone shows charging symbol. So I upgraded to ios 13.6, and then I was able to charge only once. After that it won’t charge even if I reset to factory settings. Then I restored the iphone via itune and then the phone was able to charge only once. I tried to restore again, but this time it no longer works .

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Aug 13, 2020 11:02 AM in response to sandeephpatel40

All apple phones ( iPhone 7+, 8, XS max and XR) in our house are experiencing this problem. We have multiple chargers both Apple made and other brands. All experience this. We have done everything apple advised us to with little to no improvement. Additionally, the iPhone 8 reconditioned the battery every night it seems.

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Phone not charging after 13.4.1 update

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