Noise Control for AirPod Pros on Mac
When connected to my Mac, if I click the sound button on the menu bar, I can see the AirPods and the battery, but there is no arrow to change Noise Control. Any idea how I enable that? (Brand new AirPod Pros)
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User profile for user:
i_rina
User level:
Community Specialist
Hello and welcome to Apple Support Communities, risforreptar!
I understand you're not seeing the options to enable Noise Cancellation while your AirPods Pro are connected to your Mac. I'd be happy to provide information to help you address this.
Make sure macOS is up-to-date: How to update the software on your Mac
Test to see if the Noise Cancellation options are there. If not, unpair your AirPods from your Mac and then pair them again:
"Connect to your Mac
If you're using AirPods (2nd generation), make sure that your Mac has macOS 10.14.4 or later. If you're using AirPods (1st generation), make sure that your Mac is using macOS Sierra or later.
Choose Apple menu > System Preferences, then click Bluetooth. If your Airpods appear in the list of devices* but they don't connect, remove your AirPods from the list:
- Select your AirPods in the list of devices.
- Click the X to the right of your AirPods.
Add your AirPods to the device list in Bluetooth preferences again:
- Place both AirPods in the charging case.
- Open the lid of your charging case near your Mac.
- In the device list, select your Airpods and click Connect.
Test your AirPods. If you still can't connect, reset your AirPods."
Let us know the results.
Have a great day!
