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I made a purchase via iBook on my mac, which is an authorized device via my Apple ID. However, when I try to open the book I receive the following message: You have already authorized 5 computers with this Apple ID. To authorize this computer, you must first deauthorize one of the other computers."
I then removed 2 authorized devises so that I only have 3 remaining however, I am still receiving the error message.
Any idea how to solve?
MacBook Pro 13”, macOS 10.14
You are welcome. contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Did you try a restart and then authorize your current computer?
iTunes – Authorize/Deauthorize computer
I tried this (Deauthorized all devices and the reauthorized) and restarted my computer and am still getting an error message that there are 5 authorized devices.
Please help!
Have you tried deauthorizing all devices, signing out, and back in to see if the number of authorized devices has changed?
Hey Eric -
Yes, I did. I deauthorized all devices including my hone, then signed out and back in again and no luck.
Any other ideas?
Thanks,
Reby
Apple ID Authorized Devices
