My IPhone screen will not respond to touch

My iPhone 6 screen will not respond to touch. It will power on and the phone appears nearly new. I simply can not afford a new phone at this time. Thank you

iPhone 6

Posted on Apr 15, 2020 5:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2020 3:18 PM

Hi donnie732,


Thanks for reaching out here in the Apple Support Communities. I understand that your iPhone 6 screen isn't responding to touch.

I'm glad to help with this.


Take a look at this article for some things to try: If the screen isn’t working on your iPhone or iPad


If it's still not responding after trying those steps, some more details might be helpful.

  • When did this issue begin happening?
  • Is anything different from when it was working until now, such as an update to the iOS or a new app?


Also, if your iPhone 6 is actually an iPhone 6 Plus, you may want to look into this: Multi-Touch Repair Program for iPhone 6 Plus


Take Care.


1 reply
Question marked as Top-ranking reply

Apr 16, 2020 3:18 PM in response to donnie732

Hi donnie732,


Thanks for reaching out here in the Apple Support Communities. I understand that your iPhone 6 screen isn't responding to touch.

I'm glad to help with this.


Take a look at this article for some things to try: If the screen isn’t working on your iPhone or iPad


If it's still not responding after trying those steps, some more details might be helpful.

  • When did this issue begin happening?
  • Is anything different from when it was working until now, such as an update to the iOS or a new app?


Also, if your iPhone 6 is actually an iPhone 6 Plus, you may want to look into this: Multi-Touch Repair Program for iPhone 6 Plus


Take Care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My IPhone screen will not respond to touch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.