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New iPad won't work with Smart Cover

Anyone had issues with a smart cover on their 7th generation iPad on OS 13? Can't seem to get mine to work and not sure if its the cover or the new iPad. I have seen that you need to have the "Lock/Unlock" feature selected in your settings, but that is not an option in my settings. I can only set a lock/unlock timer. Has anyone else had issues with this or found a solution?

iPad, iPadOS 13

Posted on Apr 16, 2020 12:01 PM

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Posted on Apr 16, 2020 1:38 PM

Hello,


Are you certain that you purchased the correct Smart Cover? Are you attaching your Smart Cover to the iPad correctly? With the iPad’s Home Button pointing down > Attach the Smart Cover on the left side of the iPad with the microfiber side face down on the glass.

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New iPad won't work with Smart Cover

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