I was charged for something I didn’t purchase
I was looking over my bank statement and I realized I was charged $19.53 for something I didn’t purchase and I want to know if there is a way to get my money back?
iPhone 11 Pro Max, iOS 13
I was looking over my bank statement and I realized I was charged $19.53 for something I didn’t purchase and I want to know if there is a way to get my money back?
iPhone 11 Pro Max, iOS 13
That sounds like it could be a subscription charge. Have you downloaded any apps that were a free trial? Did you properly cancel the trial before it converted to a subscription?
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
If that is the case, after you cancel the subscription you can use thios form to explain the issue and request a refund. But there is no guarantee of getting one.
iTunes Support form -
https://support.apple.com/en-euro/itunes-contact
ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4; iPhone 8+, iOS 13.4; TV 4th Gen, tvOS 13.4; HomePods, audioOS 13.4 and Airport Express w/ Airplay 2
That sounds like it could be a subscription charge. Have you downloaded any apps that were a free trial? Did you properly cancel the trial before it converted to a subscription?
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
If that is the case, after you cancel the subscription you can use thios form to explain the issue and request a refund. But there is no guarantee of getting one.
iTunes Support form -
https://support.apple.com/en-euro/itunes-contact
ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4; iPhone 8+, iOS 13.4; TV 4th Gen, tvOS 13.4; HomePods, audioOS 13.4 and Airport Express w/ Airplay 2
I was charged for something I didn’t purchase