Facial recognition stopped working

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Facial recognition stopped working

My facial recognition stopped working on my iPhone X all of a sudden. I’ve had it since it came out and never had a problem before tonight.

iPhone X, iOS 13

Posted on Apr 16, 2020 10:51 PM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,950 points

Apr 16, 2020 11:15 PM in response to kenjr1

Follow the steps here --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...

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Answer 2

kenjr1 Author

Level 1

10 points

Apr 16, 2020 11:33 PM in response to SravanKrA

This was not helpful for this problem. The Face ID has worked correctly for over two years now, and all of a sudden today stopped working. I am familiar with how to reset it etc, I was looking for a possible reason why it would just stop working.

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Facial recognition stopped working

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