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alper129 Author

Level 1

4 points

Whatsapp Update

Hello,

I have a problem when i want to update my whatsapp. System wants to me enter Apple id password but this id is not mine. How can i solve?

[Image Edited by Moderator to Remove Personal Information]

iPhone 8 Plus, iOS 13

Posted on Apr 17, 2020 12:04 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Apr 17, 2020 8:40 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

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Whatsapp Update

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