I'm using an iphone 7 and after i updated the os to 13.4.1 my front camera works perfectly fine on the app but on 3rd party apps (facebook,messenger,insta,snapchat, etc.) rear camera works but when I flip it to front the app would freeze. I did the restart, relaunch, reset settings, reinstall apps, but none of it fixed the problem.
iPhone 7, iOS 13
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I've finally solved the problem!
I restored the iPhone 7 Plus with all available iOS versions (13.5, 13.5.1, 14beta1, 14beta2) and no version helped. It was just a waste of time! Apple will probably never fix this problem! Accept that a software update will not help.
I found a way to solve this problem.
First of all, I checked with 3uTools that I had the front camera replaced with a Chinese non-original camera! Apple has killed Chinese replacements parts and to solve the problem you need to replace your front camera with the original part from disassembly!
Step by step list of how to deal with the problem:
1. Install 3uTools (Windows only).
2. Connect iPhone to the computer via cable.
3. On the "iDevice" tab, click "View Verification Report".
4. If the front camera has a different serial number than the one assigned to the motherboard, the program will show the information in red "Front camera may be changed". This means, no less, that in your phone camera has been replaced with a non-original part. Replace the front camera with the original one from the disassembly. However, if the program shows the information in green "Normal" (although this is not possible in my opinion), I do not promise that changing the camera will help something.
5. Look after the original disassembly camera. Search on local auction sites. Do not buy the camera on Aliexpress because you will get the cheapest replacement part there. Even the substitutes have the Apple logo, but of poor graphics quality! Therefore, if you want your front camera to work, try to get the original part. The price of original part is around $ 10 - $ 50.
6. Get the right tools for your phone. You will need: screwdrivers (pentalobe, tri-point Y000 and Phillips), suction cup and spudger. In addition, if you want to remain waterproof, a screen tape will be useful.
However, if you are not good at manual work, go to a technician! Wrong screws can kill your phone's motherboard!
A guide on how to replace the front camera can be found here: https://www.ifixit.com/Guide/iPhone+7+Plus+Front+Camera+and+Sensor+Cable+Replacement/95688
7. No need to restore the phone after replacement front camera.
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Still the same, none of the youtube videos helped. Waiting for apple to roll an update on fixing this issue.
Yes, I have the same problem with my iPhone 7 plus. Have you found the solving of problem?
You are welcome!
If you read the release notes of iOS 13.4 from Macworld, you will understand why there’s a problem.
“Fixes an issue in Camera where the viewfinder may appear as a black screen after launch”
If none of the camera are working you can use the FaceTime function in snapchat wait for a while maybe do a few calls then the selfie camera will work.
Apple has rolled out iOS 13.5 and is currently on beta testing. The might roll it out in a month or two. We should start the waiting game now
I think now you have to wait for another update from Apple. But you can also go to Apple store, may be they can help!
Here the new version is out. Anyone install the new iOS version 13.6 beta 2 to check out that front camera issue is resolved or not?
It's a software issue (bug) but maybe related to non original front camera ... At least in my case ...
I paid US $ 15.00 here in Brazil for an original used front camera. I replace myself.
I didn’t find a solution but when I went to the Apple Store they basically said buy a new phone or wait for Apple to fix it with an iOS update because it is a software problem
Did someone tried to replace the front camera and see the results?
yes, like that solving this problem replacing the camera module with the original part will solve the problem, unfortunately they don't want to try 😂 you won't know if you don't try it
Did somebody fix this issue already? Still have it...
Front Camera not working after ios 13.4.1 update